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DELIVERY AND PRICES

We offer several types of delivery, adapted to the weight and volume of your purchases, pick-up in the 8500 Pickup relays, at your workplace or at your home, anywhere in metropolitan France, Europe and all over the world.

SPECIAL OFFER :
ORDER OF LESS THAN 10 kg AND MORE THAN 100 €uros (tx incl.) :
= Free shipping in metropolitan France*

FOR YOUR ORDERS OF LESS THAN 30Kg IN METROPOLITAN FRANCE

* Rates in metropolitan France EXCLUDING CORSICA AND COSTAL ISLANDS. A supplement of 15€ will be applied for any delivery on an island.

(1)    DPD Predict is an interactive delivery solution that gives you the opportunity to:

·          Know your delivery time slot,

·          Change your choice of delivery in case of absence. 

You are notified by SMS and e-mail when your parce lis taken over by the DPD network. On the day of the schedule delivery, you will receive an SMS and an e-mail indicating the delivery slot. This service allows you to be autonomous on your deliveries thanks to a wide choice of rescheduling options in case of absence:

·          Delivery in Pickup Relay

·          Delivery to a neighbour

·          Withdrawal in DPD France warehouse

·          Delivery to another adress

·          Delivery to a workplace

·          Delivery on another date

FOR YOUR ORDERS OF LESS THAN 30 kg IN EUROPE

FOR YOUR ORDERS FROM 30 kg IN FRANCE (Exc. Overseas)
Delivery is made In front of the truck (at your home), on a day previously agreed with the carrier. Make sure that the delivery address is accessible by Heavy Truck and that your contact details (phone and email) are correct. Any request for delivery by Light Vehicle or in an area restricted to traffic, and any request for modification will be subject to an additional cost.

Despite all the care taken to protect the products during the packaging and preparation of packages, it is possible that damages may appear during transport. It is essential to check the condition of the packaging and all the goods upon receipt, in the presence of the deliverer, before accepting the package. In case of problem, it is advisable to refuse the package or to detail the damage with a maximum of details in writing before signature (a simple mention "subject to verification", for example, can not be accepted).

The weight indicated during the validation of the cart is an estimation. If actual weight of the packaged vary, and additional transport may be requested (in case of a significant deviation).

Some items have special regulations, so we may not be able to send them with all modes of transport offered. We therefore reserve the possibility to contact you in order to modify or cancel certain elements.

These rates are only valid for an order validated by you on the website and paid before shipment.

Orders sent directly to a store by phone or email will not be able to benefit from these preferential rates.